常见问题解答 - 管理预订

天合联盟不直接在 SkyTeam.com 上销售机票。您可以搜索航班,我们会将您连接到成员航空公司的网站以预订机票。  

为了升级您的机票,您必须直接联系为您出票的航空公司。如果您想使用飞行常客里数来获得升舱,请访问您的飞行常客计划的网站。  

如需修改、取消或查询您的航班预订,请联系为您出票的航空公司或旅行社。  

天合联盟无法访问旅客信息,这意味着我们无法重新预订您的航班。如果您的航班延误或取消了,请联系为您出票的航空公司或旅行社。如果您在机场,请前往售票处或转机中心寻求即时帮助。  

Over the last 10 years, traveler preferences have evolved significantly in response to advancements in digital infrastructure for point-to-point travel and  SkyTeam supports these developments.

With this in mind, and after careful consideration of our product offerings, SkyTeam has made the decision to close the Round the World (RTW) Ticket program.

This decision was not made lightly and we understand that many of our loyal customers. who enjoyed the flexibility and extensive travel options that the Round the World Ticket provided, may be disappointed.

While the Round the World Ticket program will no longer be available, customers can be assured that SkyTeam remains dedicated to providing a seamless and enjoyable travel experience. Our extensive network of member airlines continues to offer an array of destinations and unparalleled connectivity across the globe.

 

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